Quad J Creative Group, LLC ("Quad J Creative Group", "QJCG", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or interact with our marketing platforms including QJCG SaaS and QJCG AI Employee.

By using our websites, software platforms, or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Visit our website
• Submit forms or contact requests
• Register for services
• Use QJCG SaaS
• Interact with QJCG AI Employee
• Subscribe to marketing communications
• Participate in surveys or promotions

Information collected may include:

• Name
• Email address
• Phone number
• Business name
• Business information
• Website URLs
• Marketing preferences
• Any information voluntarily submitted through forms or chat

We may also automatically collect certain technical data including:

• IP address
• Browser type
• Device information
• Referring websites
• Pages visited
• Usage analytics

How We Use Your Information

We use the information we collect to:

• Provide and operate our services
• Respond to inquiries and customer support requests
• Deliver marketing automation services through QJCG SaaS
• Enable AI-driven interactions through QJCG AI Employee
• Improve our website, services, and user experience
• Communicate updates, promotions, or service information
• Send marketing communications via email, SMS, or other channels
• Analyze website and marketing performance

AI and Automated Communications

Some interactions with Quad J Creative Group may involve automated systems including QJCG AI Employee, which may respond to inquiries, capture information, and assist with customer service.

Information submitted during these interactions may be stored and used to improve services and communication effectiveness.

Marketing Communications

By submitting your contact information, you may receive communications from Quad J Creative Group including:

• Email marketing messages
• SMS or text message updates
• Appointment reminders
• Marketing or promotional content

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Standard message and data rates may apply to SMS communications.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our business and delivering services, including:

• Website hosting providers
• Marketing automation platforms
• Customer relationship management systems
• Analytics providers
• Payment processors

These providers are required to maintain confidentiality and use the information only for the purposes of providing services to Quad J Creative Group.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our websites may use cookies, tracking pixels, and analytics tools to:

• Understand website usage
• Improve marketing performance
• Personalize user experiences
• Measure advertising effectiveness

You may disable cookies through your browser settings if desired.

Third-Party Services

Our websites and platforms may integrate with third-party tools including:

• Google Ads
• YouTube
• Meta (Facebook / Instagram)
• Analytics platforms
• Marketing software providers

These third parties may collect certain information according to their own privacy policies.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Requests may be submitted using the contact information below.

Children's Privacy

Our services are intended for business use and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Updates to This Policy

Quad J Creative Group may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated policies will be posted on this page with a revised effective date.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is used, please contact:

Quad J Creative Group, LLC
Phone: (219) 400-8197
Email: [email protected]
Website: https://www.quadjcreativegroup.com